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Data protection declaration for the Hotel Steinbock Vals according to DSGVO

Status: September 02, 2023

The Hotel Steinbock Vals (hereinafter "we", "us" or "hotel") respects your privacy and strives to protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This privacy statement tells you how we collect, use, store and protect your personal information.

1. Responsible body

The body responsible for processing your personal data is:

Hotel Steinbock Vals, Valé 199c, 7132 Vals

2. What personal data we collect

We may collect the following types of personal information from you:

  • Contact information, including name, address, telephone number and email address.

  • Booking information including arrival and departure dates, room preferences and special requests.

  • Payment information, such as credit card information, to process payments.

  • Information that you voluntarily provide to us, e.g. in the case of inquiries or feedback.

  • Information about your use of our website, such as IP address, browser type and version, operating system and date of visit.

3. Purpose of data processing

We process your personal data for the following purposes:

  • To process bookings and provide services.

  • To improve our services and website.

  • To process payments and to comply with legal obligations.

  • To respond to inquiries and communicate with you.

  • To manage customer accounts and keep our facilities secure.

4. Legal Bases for Processing

The processing of your personal data takes place on the basis of one or more of the following legal bases:

  • Performance of a contract when you make a booking with us.

  • Consent when you voluntarily provide us with certain information.

  • Compliance with legal obligations to which we are subject.

  • Legitimate interest to the extent necessary to improve our services and protect our facilities.

5. Disclosure of Data to Third Parties

We only pass on your personal data to third parties if this is necessary to fulfill our obligations, e.g. to payment service providers or authorities to comply with legal requirements.

6. Storage and security of your data

We only store your personal data for as long as is necessary for the purposes of data processing. We take appropriate technical and organizational measures to protect your data from unauthorized access and misuse.

7. Your data protection rights

Under the GDPR, you have certain data protection rights, including the right to access, rectification, erasure and object to processing of your personal information. To exercise these rights, please contact us using the contact details below.

8. Contact Information

You can find it in the footer of the website.

9. Changes to this Privacy Policy

We reserve the right to change this privacy policy at any time. We will inform you about significant changes.

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